B HOME Wholesale Privacy Policy
Effective Date: September 12, 2026 | Last Updated: September 2026
B Home (“we”, “us”, or “our”) operates the B HOME B2B Wholesale Ordering Platform (the “App” and “Web Platform”). This platform is designed exclusively for commercial wholesale clients, business owners, restaurants, retail homeware dealers, and hospitality purchasers.
This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal and business information when you use our services, as well as the choices you have associated with that data.
1Information We Collect
When applying for or operating a commercial wholesale account, we collect the following categories of information:
- Business Account Information: Company name, commercial registration/tax ID, business contact name, billing address, delivery warehouse address, and contact phone numbers.
- Authentication & Profile: Account ID, authorized buyer contact details, and associated wholesale discount tiers.
- Order & Transaction Records: Items ordered, quantities, packaging configurations, order totals, order submission timestamps, and invoice/statement tracking history.
- Device & Usage Data: IP address, operating system, device model, app version, network status, and operational crash logs to ensure platform uptime and offline sync reliability.
2How We Use Your Information
We process collected data solely for legitimate commercial business purposes:
- Processing wholesale orders, generating warehouse packing slips, and scheduling freight dispatch.
- Applying agreed-upon commercial discount tiers (Tier A, Tier B) and calculating packaging multipliers.
- Providing real-time inventory synchronization, backorder alerts, and account statement summaries.
- Diagnosing technical issues, network sync errors, and preventing fraudulent order activity.
We DO NOT sell, rent, or trade your personal or business data to third-party advertisers.
3Data Security & Infrastructure
Your data is secured through enterprise-grade standards:
4Mobile Device Permissions
The Android and iOS mobile applications may request the following device permissions:
- Camera: Used strictly for scanning product barcodes and QR codes during warehouse ordering. We do not store or transmit photographic imagery from your camera without user intent.
- Network State & Internet: Required to query live stock, synchronize offline carts, and stream product catalogs.
- Local Storage / Preferences: Used to maintain offline draft carts and persistent user session tokens securely on your device.
5Account Deletion & Data Retention Policy
In accordance with Apple App Store and Google Play developer policies, wholesale buyers and authorized users of B HOME Wholesale B2B (operated by B Home) have the right to request the permanent deletion of their account and associated personal data.
Steps to Request Account & Data Deletion:
- Send an email from your registered account email address to support@bhomelb.com with the subject line:
Account Deletion Request - B HOME B2B. - Provide your Username, Wholesale Account ID, and Business Name in the body of the message.
- Our administrative compliance team will verify your authorization and process the account closure within 48 to 72 business hours.
- User login credentials (username, password hashes).
- Personal contact details (buyer name, personal mobile number, direct email).
- Active device session tokens and local draft carts.
Historical completed orders, commercial invoices, and tax receipts are legally retained for 5 to 10 years in compliance with statutory financial and accounting audit regulations.